Question 1
Create new ticket tag and name it as Hold.
Add a single tag as shown.
Since we want to use this function on Take Away department map it to Take Away.
Now when you create a new ticket on take away department you’ll see Hold button.
Clicking Hold button will tag ticket as Hold and you’ll be able to close ticket.
You can also click hold buttton when there is no active ticket on screen. In this case SambaPOS will display open tickets tagged as hold.
###Question 2
On these screen shots you’ll notice I can see “Select Customer” button but it is not enabled because there is no Customer selection entity screen mapped to “Take Away” department.
Map Select Customer screen to Take Away department.
Now select customer button is enabled.
Please create individual posts for multiple questions so it will be easier to follow. Thanks.