General questions: Customers account, order for hold, holded orders list

[Buglyo_Balazs]

Hi Guys!

First of all i would like to ask the many help what got from you.
Right now im more or less ready with my fast restaurant pos screen it is working i think well.
But right now , my other would asked to upgrade the system, before we buy it and use it, with the following functions.

First:
We would like to use some regulars ( customers). i made pictures for it.
Righr now im able to search or/and add customer, but we would like to add the order to the customers balance for later payment.

Second:
I think it is come with the first or donno, make a button to hold the order and creat a new one if neccesary.
We dont have tables , i delete all the entities from the system, only the customer is in.

[emre]

Open Customer Accounts

[Video] Tracking Open Customer Accounts

##Enable English Subtitles for descriptions of screens.

Simple Hold Ticket.

How to close ticket in fast food store

if payment is processed, the ticket is closed automatically, if the payment is not yet made and you want to close the ticket, an easy way is to tag the ticket, this way you can access it again easily. ok the simplest way to go about this is to create a ticket tag first, goto Manage --> Tickets --> Ticket Tags --> Add New Tag and name it to your liking (ex. Hold) [image] and put Hold also in subtags like so [image] and map it to all the users or to whom ever you like, like so [image] t…

A little advanced.

Creating a Hold Ticket Button

Create a Display Ticket action: [image] Create a Hold State: Set your color to what you want, I set mine to Blue. [image] Create Two Automation Commands: Hold Ticket command: [image] Unhold Ticket command: [image] Mapping for Hold Ticket command: [image] Mapping for Unhold Ticket command: [image] Clone the Default Cancel Orders action: Change the name to Default Cancel Orders - Hold Select Clear Selection box [image] Mapping for Default Cancel Orders - Hold command: [ima…

More Advanced.

Hold Ticket/Switch User with Shared Hold List

NOTE THIS TUTORIAL IS INCOMPLETE - PLAN TO MAKE A FRESH COPY ON FRESH DB TO KEEP THINGS CLEAR Ok, still a work in progress but quite liking my new switch user setup. So the basic principle of what I wanted to achieve way a ‘lay away’ or switch user feature which allowed a few things; User to logout a new ticket to allow second user to use the till. Rather than force the opting of the held ticket allow user to hold one ticket and start another for example if first customer needed to check an o…

You can use search for even more ways to handle it.

[Buglyo_Balazs]

Fast and accurate answers ! Thank you Emre! i will do my best!

[fehsal]

Hey Hi,
Am new here, I need help on the Hold Button. Followed the screenshots and instructions, Hold button created but Unhold option does not come.
Please… can anybody support.