General questions: Customers account, order for hold, holded orders list

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Open Customer Accounts

[Video] Tracking Open Customer Accounts

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Simple Hold Ticket.

How to close ticket in fast food store

if payment is processed, the ticket is closed automatically, if the payment is not yet made and you want to close the ticket, an easy way is to tag the ticket, this way you can access it again easily. ok the simplest way to go about this is to create a ticket tag first, goto Manage --> Tickets --> Ticket Tags --> Add New Tag and name it to your liking (ex. Hold) [image] and put Hold also in subtags like so [image] and map it to all the users or to whom ever you like, like so [image] t…

A little advanced.

Creating a Hold Ticket Button

Create a Display Ticket action: [image] Create a Hold State: Set your color to what you want, I set mine to Blue. [image] Create Two Automation Commands: Hold Ticket command: [image] Unhold Ticket command: [image] Mapping for Hold Ticket command: [image] Mapping for Unhold Ticket command: [image] Clone the Default Cancel Orders action: Change the name to Default Cancel Orders - Hold Select Clear Selection box [image] Mapping for Default Cancel Orders - Hold command: [ima…

More Advanced.

Hold Ticket/Switch User with Shared Hold List

NOTE THIS TUTORIAL IS INCOMPLETE - PLAN TO MAKE A FRESH COPY ON FRESH DB TO KEEP THINGS CLEAR Ok, still a work in progress but quite liking my new switch user setup. So the basic principle of what I wanted to achieve way a ‘lay away’ or switch user feature which allowed a few things; User to logout a new ticket to allow second user to use the till. Rather than force the opting of the held ticket allow user to hold one ticket and start another for example if first customer needed to check an o…

You can use search for even more ways to handle it.