Support - Have no answer at all - Problem with reseller

Jesse · February 20, 2018, 1:56pm

I don’t know what a totalizer is. I am not sure what you are wanting here.

Jesse · February 20, 2018, 1:57pm

At the moment that i select the customer, i want to see the last purchase of the customer

Be more specific. Do you want a popup or something else? Do you mean select customer to add to a ticket?

iberiabati · February 20, 2018, 2:01pm

In image 1, i add 4 empanadas, next i want to add another one with the + button. when i do this the total amount of empanadas doesn´t change. You can see this in the image below

Jesse · February 20, 2018, 2:07pm

OK so what does that ticket tag do and why have it?

iberiabati · February 20, 2018, 2:09pm

Sorry Kendash.
That is because is already working. I did that, and its working, cause in one moment they asked me to tell them all the things i need to have. (And i just copy and paste the message)
You dont have to do anything with that.

Both of them are V5. The problem is that the primary field is different. (In one store i have the name as primary field and this was wrong)
In the newest store im using the Phone number as primary field. (this is correct because the phone number cant be the same fot different customers)
Once we finish with the mods, i will install the same version in both stores but i need to export Customers data for the oldest store and import in the right format on the new samba installation.

Fiscal integration will be in a second stage after doing all this things. (its an epson, i will tell you later the model)

iberiabati · February 20, 2018, 2:12pm

For example, they called me… i put his telephone number to search him, and when i select the customer i can see im some way the last purchase. (maybe in the window where i select the items for the order) So i can tell him if he would like to have the same and with one click i charge the same order)

QMcKay · February 20, 2018, 5:46pm

iberiabati · February 21, 2018, 6:29pm

Thats what i need QMcKay!
Thanks

iberiabati · February 23, 2018, 3:35pm

Kendash, are you interested in helping me? Of course im going to pay you.
JTR or QMcKay, the same to you.
Thank you!

Jesse · February 23, 2018, 7:57pm

I’m interested sure but being paid puts a time line pressure and right now I am hesitant to commit to additional projects. However if you were to msg me with very detailed information on exactly what you need done I can look at it and give you a good answer.

JTRTech · February 23, 2018, 8:03pm

I like kendash have allot on and can’t offer guaranteed turnaround time with current workload I have on.

iberiabati · February 26, 2018, 1:20pm

Kendash, i really dont have detailed information. I Mostly answered here in this thread but if you have any doubts we can make a call or a chat, as you prefeer.

JTR thanks anyway for your help!!

QMcKay what about you?

JTRTech · February 26, 2018, 3:13pm

It might be worth asking @markjw - another reputable re-seller here in UK

iberiabati · February 26, 2018, 3:14pm

Yes, JTR, im talking with him! thanks again!

iberiabati · April 23, 2018, 1:43pm

Hi All!
Anyone with time to help me now? thanks in advance!
Regards,

JTRTech · April 23, 2018, 1:54pm

Was Mark not able to help?

iberiabati · April 23, 2018, 1:55pm

Nope… I fyou have time now to do all this things, we can continue in private!
Thanks for your answer JTR

JTRTech · April 23, 2018, 2:05pm

I’m still busy, plus not got much experience in kitchen display, or fiscal printer.

iberiabati · April 23, 2018, 2:07pm

We can go with other things like export the customers of one samba and put in a new one. (or better said, with different entitie configuration)
In one samba the primary field is the name, and in the other the primary field is the telephone number.
I dont know how to do that for example.
Thanks!

markjw · April 25, 2018, 6:45am

@iberiabati Sorry I was travelling when you sent PM before and I forgot to reply you. I can help you but need more clarification on some points, I’ve replied your PM.