Kitchen ticket show at kitchen counter

[padthai]

Hi there

I have installed sambaPos v5. I have 3 computers. one at the counter, one for the database, one for kitchen staff. all three computer are connected to each other. I would like to ask

Is it possible?
when a counter computer proceeds an order it shows on kitchen computer. so that kitchen staff can prepare a meal. because I don’t have a kitchen printer.

I have imported the “KitchenDisplayUpdate” file from this following page

Kitchen Display Setup

Could we use {TICKET STATE MINUTES:Status} with Update Application Subtitle Action, using the Ticket Header location (rather than Subtitle) to change its color?

but after importing the table colour is not changing nor I can see anything on kitchen tab

[markjw]

Welcome to the forum!

Firstly, please do not upload zip files containing word docs which I assume contains your screenshots. Word docs may contain viruses and people may be suspicious about opening them. Please upload images directly to the forum so everyone can see them immediately when reading your post. Please refer to guidelines for more info on using the forum.

Community Guidelines

###How to ask questions? [image] ###Things to know before start SambaPOS is different from traditional POS systems. It allows you to customize almost every POS feature according to your business needs. It is easy to understand and you can build your own solutions without programming knowledge. However it is something new and you’ll need some time to understand how customization works. We have a lot of tutorials to demonstrate how all SambaPOS customization features works. Please keep in…

@padthai

after importing the table colour is not changing nor I can see anything on kitchen tab

This will be because you do not have message server running on the server (main system) and client systems. You can find out more details in the following topic:

Message Server Tutorial

What is Message Server? Some users thinks they need to run Message Server to be able to connect to SQL Server. Message Server has no relation with database and if you have problems configuring database please read SambaPOS Database Configuration topic. After configuring database connection come back to this tutorial to complete your network connection. Message server is a special server application that enables communication between terminals. On a network environment waiters uses different t…

[Jesse]

I edited your post to remove the zip file containing a word document. You can hit print screen and just paste into the text input box here and it will capture a screenshot and upload it automatically.

[padthai]

I will check it later. I tested the above file at home on standalone computer which is not connected to any other computer

the result is same. “After importing colour is not changing and ticket is not showing in kitchen tab”

[emre]

This is a really old V4 tutorial. For V5 that will be a better solution.

Kitchen/Bar Display using Task Printer - separate displays for Food and Drink

Creating a Kitchen (Food) and Bar (Drink) Display using Task Types and the Custom Task Printer, with separate displays for Food and Beverage. The display(s) are Custom Entity Screens containing Task Editor Widget(s). This setup also includes task updates for Void and Cancel Void. Requires SambaPOS 5.1.55 or higher. Tutorial Quick Links: Task Types Printers, Printer Templates, Print Jobs Entity Screen Configuration Automation Entity Screen Design DB Tools Import File…

[Jesse]

I agree with Emre the old tutorials worked ok but the new method for v5 is much better and gives more fine control over the output.